7zzz Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how 7zzz collects, stores, and uses your data.
Introduction
7zzz ("we", "us", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. We place the highest importance on our users' privacy. This privacy policy explains what information we collect when you use the 7zzz website (https://7zzz.lat), how that information is processed and stored, and what your rights are.
This policy applies to all 7zzz services, the registration process, deposit and withdrawal operations, and customer support channels. By using the platform, you are considered to have agreed to the terms of this privacy policy. If you do not agree with any terms of this policy, please refrain from using our platform.
What Information We Collect
We may collect the following types of information when you register and use the 7zzz platform:
Identity Information
- Full name
- Date of birth (for age verification)
- National ID or passport number
- Email address
- Mobile number
- Residential address
Financial Information
- bKash / Nagad / Rocket mobile banking number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal records
Technical Information
- IP address
- Device type and operating system
- Browser type and version
- Cookie and session data
- Date and time of access
Gaming Activity Information
- Play history and preferences
- Bet amounts and outcomes
- Bonus usage records
- Account login times and frequency
We may collect information directly from you (during registration, form completion, or contact with the support team), automatically (from your device and browser), and through third-party payment providers.
Purpose of Using Information
7zzz uses the collected information for the following purposes:
2.1 Operating and Improving Services
- Creating, verifying, and managing accounts.
- Processing deposits and withdrawals.
- Providing gaming services, bonuses, and promotional offers.
- Delivering customer support and resolving issues.
- Improving platform performance and user experience.
2.2 Identity Verification and Security
- Completing the KYC (Know Your Customer) process.
- Confirming the account holder's age — for those aged 21 and above only.
- Detecting and preventing fraud, money laundering, and suspicious activity.
- Ensuring account security and blocking unauthorized access.
2.3 Meeting Legal Obligations
- To comply with applicable laws and regulations.
- To respond to lawful requests from legal authorities.
- Maintaining records for dispute resolution and audits.
2.4 Communication and Marketing
- Sending important service updates and notifications.
- Sharing promotional offers and bonus information with your consent.
- Sending awareness messages related to responsible gaming.
Sharing Information with Third Parties
7zzz never sells, rents, or transfers your personal information to third parties for commercial purposes. However, limited information may be shared in the following circumstances for the operation of services:
3.1 Payment Processors
Payment services such as bKash, Nagad, Rocket, and bank transfers receive the information necessary to complete transactions. These providers manage information according to their own privacy policies and use it only for payment processing.
3.2 Technology and Service Partners
Game software providers (including Pragmatic Play, Evolution Gaming, JILI, and Spribe) and other technology partners may access limited information necessary to provide services. Confidentiality agreements are maintained with these partners.
3.3 Legal Obligations
We may be legally required to disclose information when necessary to comply with a court order, a lawful request from a government or regulatory authority, or applicable law. In such cases, we will provide only the minimum information required.
3.4 Fraud Prevention
Necessary information may be exchanged with third-party organizations specializing in detecting and preventing fraud, money laundering, or other illegal activity.
Cookies and Tracking Technologies
The 7zzz website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device that the website uses to remember your preferences.
Essential Cookies
Essential for operating the website's core functions (login sessions, security). These cannot be disabled.
Analytical Cookies
Used to understand how users interact with the platform, so that the quality of service can be improved.
Functional Cookies
Remember your preferences for language settings, layout settings, and a personalized experience.
Cookie Controls
You can control or delete cookies from your browser settings. However, disabling certain cookies may limit the functionality of the site.
Data Storage and Security
5.1 Retention Period
We retain your information for as long as your account is active and for the additional time required to meet applicable legal obligations after that. Financial and KYC records are retained for a specified period following account closure, as required by law.
5.2 Security Measures
7zzz applies industry-standard security measures to protect your information:
- SSL/TLS Encryption: All data transfers are completed through encrypted channels.
- Secure Servers: Data is stored on servers secured to industry standards.
- Access Controls: Only authorized staff can access your information.
- Regular Audits: Security measures are regularly reviewed and updated.
- Two-Factor Authentication: An additional security layer for accessing your account.
Your Rights
As a user of 7zzz, you have the following rights regarding your own information:
Right to Access
You can find out what information we have stored about you and how it is being used.
Right to Correction
You can request that incorrect or incomplete information in your account be corrected.
Right to Deletion
In certain circumstances, you can request that your information be deleted, subject to legal obligations.
Right to Object to Processing
You can object to marketing communications or certain types of data processing.
Right to Data Portability
You can request a copy of the information we hold about you in a structured, readable format.
Right to Withdraw Consent
Where processing is based on consent, you can withdraw your consent at any time.
To exercise any of the above rights, please contact our support team. We will respond to your request within a set timeframe after appropriate verification.
Protection of Minors
7zzz strictly prohibits minors. This platform is for those aged 21 and above only. We do not intentionally collect personal information from anyone under the age of 21. Age verification during registration is mandatory.
If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If a parent or legal guardian believes that a minor has registered on our platform, please contact us.
Changes to the Policy
7zzz reserves the right to update or amend this privacy policy at any time. If there are any significant changes to the policy, we will notify you by email or through a notice on the platform.
Continuing to use the platform after changes are made will be considered your agreement to the updated policy. It is therefore advisable to review this page regularly. The date of each revision will be noted at the top of the page as "Last Updated".
Privacy Contact
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please contact us in the following ways:
Support Center
For any privacy-related requests sent by email, we generally respond within business days.